Here’s what you can expect from the new version of the Citi Mobile App
With more and more people turning to mobile banking, Citi has enhanced the experience for its local credit card customers with its next generation mobile app. It will significantly change the way they manage their finances as Citi introduces a new and comprehensive set of features and services.
Here are some of the things you can look forward to in the new generation Citi Mobile App: a comprehensive suite of features to help customers track reward points and manage outstanding balances, available limits, transaction details and bill payments. Customers can quickly activate new or replacement cards and temporarily lock misplaced cards. Meanwhile, security features include biometric authentication (Face ID, Touch ID, and Android Fingerprint) and the Citi Mobile® Token, which instantly generates a One-Time PIN that authorizes online banking transactions.
The Citi Mobile® App has also been designed to ensure a seamless and intuitive navigation experience. Qualified customers can convert a portion of their latest credit card balance to installment by simply tapping a “Convert” button. With just a few taps, eligible cardholders can get cash from their credit cards, which can be repaid in monthly instalments.
This innovation was spurred by rapidly changing customer behaviour. More than 60 percent of Citi Philippines customers are already enrolled in digital channels, with even more customers already subscribed to electronic statements and notices. Today, the biggest growth in digital enrolments has been in mobile banking, which has surged 64% in the last 12 months.